Terms of Service
Introduction
Welcome to LeadOStory, a platform dedicated to leadership insights, blog content, consulting engagements, and contributions to support charitable projects. By engaging with our services, information materials, and merchandise, you agree to the following terms. These terms were last updated on 26-01-2026.
Contact Information:
Address: Reddy Nagar, Porumamilla, Andhra Pradesh 516193, India
Phone: +919872092349
Business ID: 28JVETL2586D1ZD
Scope of Services
LeadOStory offers the following:
- Professional consulting sessions and webinars
- Digital information materials, including e-books and online courses
- Physical merchandise available for purchase
Consulting Services
Consulting engagements include one-on-one advisory sessions, group workshops, and custom training programs. Fees are due at the time of booking. Scheduled sessions may be rescheduled subject to the Rescheduling Policy below.
Information Materials
Digital information materials are delivered electronically after receipt of payment and may include e-books, research papers, and online course access. Access is granted immediately unless otherwise specified.
Physical Merchandise
Physical goods include printed books, branded apparel, and other tangible items available through our online store. Titles, descriptions, and availability are provided on the product pages.
Refund Policy
Consulting Services
Clients may request a change of date or time at least 7 days before the scheduled session. If a session is canceled less than 7 days before, no refund is provided due to the time and resources allocated. A session may be transferred once to a new date within six months of the original booking.
Digital Information Materials
Requests for access reversal must be made within 7 days of purchase. Eligibility requires that less than 10% of the material has been accessed or downloaded. Approved requests will be processed within 14 days and credited back to the original payment method or applied as a credit toward future materials, at the purchaser’s choice.
Physical Merchandise
Unused items in original packaging may be returned within 30 days of delivery. Return shipping arrangements are the responsibility of the purchaser unless otherwise agreed. Inspected returns that meet the condition guidelines will receive a refund to the original payment method within 14 days of receipt.
No-Refund Circumstances
Cancellations submitted after service delivery, digital materials accessed beyond the threshold, or merchandise returned outside the 30-day window are not eligible for any reversal of payment. This policy is necessary to ensure fair treatment and to cover fulfillment costs.
Rescheduling and Transfers
Consulting sessions may be transferred once per purchase, subject to availability and must occur within six months of the original date. Transfers are not allowed for digital materials or physical merchandise.
Payment Methods and Reversal Process
All transactions must be completed using our accepted processing partners. Approved reversal requests are credited back through the same channel used for the original payment. Processing of valid requests typically completes within 14 days.
Contact Us
For any questions regarding these terms or to initiate a request, please reach out to our support team. We strive to respond within 2 business days.
Changes to These Terms
LeadOStory may update these terms at any time. The date of last revision will be displayed above. Continued use of our offerings after changes constitutes acceptance of the revised terms.